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        升降平台

        After-sale services

        It is stated that a good beginning is half done, but I think that a good ending is start of the next success. After-sale services are very important in the whole marketing process. It is not only the end of a marketing but also start of the next marketing, which may not be ignored by any successful enterprises, because after-sale services will directly influence enterprise benefits. From establishment to perfection, staffs in Jinan Juxin Machinery Co., Ltd. have insisted in the concept that “after-sale services are life”. We firmly believe that providing high-quality products and wholehearted after-sale services for customers is the eternal theme for enterprise’s development.
        Our company has made the following plans and commitments for after-sale services:

        (I) Installation, debugging, training, and acceptance inspection

        (1) Installation and debugging
         Our company is responsible for delivering devices to named places as per device type and amount specified in the contract, as well as completing device installation, debugging, starting, and operation as both parties agreed;
         Our company will test all hardware and software according to your esteem company’s requirements;
         Our company will provide detailed technical trainings;
         Our company will provide equipment operation and maintenance manual;
         Our company will assure to meet all operating requirements in functional specification and charge field installation management and acceptance test of all purchased devices;
         After devices arrived, users shall check goods and their appearance under supervision of personnel from the company and users;
         The company’s engineers will abide by user units’ regulations and local laws at field installation.
        (2) Technical training
         After devices’ normal operation and acceptance inspection, our company is responsible for offering maintenance and operation trainings, without personnel constraints, on the spot, till personnel of your esteemed company are perfect in them;
         Use adjustment functions correctly;
         Recognize primary malfunctions and necessary recovery methods;
         Apply system functions;
         Master elimination methods for common faults
        ((3) Final acceptance test
         Both parties can conduct acceptance test after all devices are installed and debugged.

        (II) After-sale service system and maintenance scheme
        The company promises to provide one-year warranty for all devices, while 3-month warranty and lifetime repair warranty for sewing machine heads. The company will reply and solve problems for your esteem company when devices and systems break down. The warranty period will go into effect since normal use of devices. The company will provide technical supports for your esteem company within one year of service item, and materials expenses and postage charges will be collected.
        Warranty Tel: +86 18653139255 Candy Yang

        (三) Incidental services and assurances
        1) Provide a whole set of technical data together with products;
        2) Our party will install, assemble, check, and start test equipment on the spot, and maintainers will inform users in advance;
        3) Any spare parts installed by us within the quality assurance period are manufactured or approved by original equipment manufacturers.